Durham FAQs & Resources

Welcome to Durham!

The Durham Tourism Development Authority operates the DiscoverDurham.com website and promotes fun ways to enjoy and interact with local businesses, organizations and parks in Durham. Check out their website to find restaurants, attractions, shops, events and much more.

 

Safety Resources:

  • The Duke Police Department offers a number of great tips to keep yourself and your belongings safe while living off-campus. Check them out here.

  • The Duke Police Department website has a variety of resources to educate students on ways to prevent crime and stay safe. Check it out here.

  • The City of Durham has a robust collection of statistics on its website to keep residents informed of areas of criminal activity. Click here to check it out.

What should I consider when deciding to live off-campus?

  • What kind of residence (house, townhome, apartment) do you want?

    Do you need to provide furniture for your residence?

    Will you have a pet?

  • How many people do you plan to have live with you?

    Are your lifestyles compatible?

  • Can you walk, bike, or bus to campus?

    Will you need a car?

    Is the neighborhood safe?

    Does the neighborhood have other students living in proximity?

    Is it a family neighborhood?

  • Will you get a mealplan?

    Will you cook foryourself?

    What utilities are included in the rent?

    What utilities are you responsible for?

  • Are the doors to the apartment solid-core wooden doors or metal? Do these doors have good dead-bolt locks or at least shielded doorknobs to deter access to the locking mechanism. Ask the landlord if the locks have been re-keyed since the last tenant moved out. (If allowed, consider installing your own locks)

    Do the doors have a “peep-hole” so visitors can be observed without opening the door?

    Do shrubs and trees allow places for concealment near entrances and windows?

    Do windows and accessible fire escapes have good locking mechanisms?

    Good lighting deters crime. Is the lighting adequate near entry doors and around walkways?

    Do outer doors of the apartment stay locked at all times?

    Are good working smoke detectors in place? There should be at least two emergency escape routes in case of fire.

Utility Providers:

The following shows utility providers in the Durham area. Durham residents can also call the city’s One Call service for more information, 919-560-1200.

  • Duke Energy

    Apply for electricity by calling 1-800-777-9898 or by visiting the Duke Energy website.

    Orders for electricity are processed Monday-Saturday, 8:00am-9:00pm

    Allow 3-5 business days for your order to be processed.

  • PSNC Energy

    Apply for gas service by calling 1-877-776-2427.

    A deposit may be required to set up a new account. The deposit amount is based on the previous usage at your new address.

    It can take 2 days to 1 week (peak move-in season) to start gas service.

  • City of Durham - Water Management

    101 City Hall Plaza

    (919) 560-4411

    Office Hours:

    - 8:00am to 5:00pm, Monday - Friday

    To activate water service, you must go to City Hall Plaza and provide the following:

    - A $50 deposit or credit reference letter from another utility

    - A copy of your lease agreement

    - Social security card or a photo ID

  • Couch Oil Company

    (919) 286-5408

    Office Hours:

    Monday-Friday, 8:00am - 5:00pm, Saturday, 9:00am - Noon

    Don C. Christian Co., Inc.

    (919) 596-8196

    Office Hours:

    Monday-Friday, 8:00am - 4:00pm

  • Spectrum

    Visit the Spectrum website or call 877-463-0677 to set up internet, cable and/or phone services.

  • City of Durham Solid Waste Management

    1833 Camden Ave

    Durham, NC 27701

    (919) 560-4185

Which local businesses can I hire to help me with my move?

  • TROSA Moving

    www.trosamoving.com

    1820 James Street

    (919) 419-1059

    Truckin' Movers

    www.truckingmovers.com

    1021 Harvest Road

    (919) 682-2300

    Dehaven's Moving and Storage

    www.dehavens.com

    1900 N Pointe Dr

    (919) 220-5441

    Redi Care Movers

    www.redicaremovers.com

    205 South Gregson Street

    (919) 682-7809

    Two Men and a Truck

    www.twomenandatruckdurham.com

    23160 Hillsborough Road

    (336) 570-1477

    ABF U-Pack

    www.raleigh-durham.upack.com

    208 Muldee Street

    (919) 596-7227

    Cameron & Cameron

    www.cameronlogistics.com

    1418 Avondale Drive

    (919) 530-1202

  • A1 Mini Storage

    www.webselfstorage.com

    1000 Junction Road

    (919) 471-6668

    A-1 Stop Mail Shoppe

    762 9th Street

    (919) 416-1355

    ABF U-Pack

    www.upack.com

    208 Muldee Street

    (919) 596-7227

    Alston Avenue Self Storage

    www.alstonaveselfstorage.com

    2542 South Alston Avenue

    (919) 957-2711

    Brassfield Self Storage

    www.brassfieldselfstorage.com

    2144 Page Road #101

    (919) 957-1650

    Cardinal Self Storage

    www.cardinalselfstorage.com

    519 Martin Luther King Parkway

    (919) 572-6777

    College Shipping & Storage @ The UPS Stores®

    www.dormshipping.com www.cssshipping.com www.theupsstorelocal.com/6135

    811 Ninth Street #120

    (919) 286-3322

    College Shipping & Storage @ The UPS Stores®

    www.dormshipping.com www.cssshipping.com www.dormshipping.com

    2608 Erwin Road #148

    (919) 383-1400

    Door to Door Service

    www.doortodoor.com

    4234 Surles Court #300

    (888) 366-7222

    Hildrup Moving and Storage

    www.hilldrup.com

    526 United Drive

    (800) 756-0127

    Pak Mail

    www.pakmail.com

    1815 Martin Luther King Parkway

    (919) 403-8511

    Uncle Bobs

    www.unclebobs.com

    4417 Hillsborough Road

    (919) 382-0511

    University Shipping

    www.universityshipping.com

    423 Towerview Drive

    (909) 210-8241

  • Packaging Express

    www.ncpackagingexpress.com

    4711 Hope Valley Road

    (919) 489-8474

    University Shipping

    www.universityshipping.com

    423 Towerview Drive

    (909) 210-8241

    The UPS Store®

    www.dormshipping.com www.cssshipping.com www.theupsstorelocal.com/6135

    811 Ninth Street #120

    (919) 286-3322

    The UPS Store®

    www.dormshipping.com www.cssshipping.com www.theupsstorelocal.com/5945

    2608 Erwin Road #148

    (919) 383-1400

    Viper Express Courier

    viperexpress.intuitwebsites.com

    905 Statler Drive

    (888) 851-6580

What should I know about commuting to campus?

  • Visit the Duke Parking & Transportation website for more information about parking facilities, bus routes, and permits. Click here to check it out.

  • Duke encourages staff, faculty and students who commute to export alternative transportation options like carpool, the GoPass, bicycling, and more. Click here to learn more about these options.

  • This interactive map is extremely helpful in identifying housing and shopping that is within walking distance to a Duke University bus route. Click here to check it out.

Family Life in Durham:

  • Visit the Durham Public Schools system for more info about schools and programs offered through DPS.

    https://www.dpsnc.net/Durham

  • There are a number of private school options in the Durham area. Click here for a list of schools to get you started on your search.

  • There is no shortage of family friendly activities in Durham. The Durham Tourism Development Authority has a wealth of resources on how to enjoy the city. Check out their list of family friendly activities here.